Frequently Asked Questions

If you don't find your answer visit the HELP CENTER or watch the VIDEO TUTORIALS or contact us at the HELPDESK (for registered users only). We will reply within 24 business hours.

How many pages can I add to my plan?
It's unlimited, however the software can handle only 600 pages.
Can I share my files with my colleague(s)?
Of course you can – it’s free and always will be. The shared user can view your file but can't modify it. Send as many invitations as you want. You can share your files with your whole team!
How much will the sharing cost?
It's free and always will be.
Will my colleagues be able to edit my files?
By default, only the account owner is able to edit them. Simultaneous logins with the same credentials are prohibited. If you want to give editing access to others, we suggest that you add sub-users to your account. Please note that we charge for each sub-users.
Should you choose file sharing or adding user accounts?
Shared users cannot edit your files, but they can view and print them. Shared users can color pages and mark ads as sold. If you want your colleagues to be able to edit the flatplans, then upgrade to the Premium service and create accounts for your colleagues. Please note that we charge for each users.
What happens to my saved files?
Your data is stored on a server in the U.S.A and is backed-up daily, ensuring that you will never lose your files.

I am a freelance art director, so when I needed a flatplan for this project a colleague recommended Flat-Plan. I found it to be intuitive and help was offered at every step.

Kara MSPconsulting, NY USA

I love being able to whip up a flat plan in minutes, at a price my tiny startup can afford!

Jessie Asparagus magazine