Grant access
In order to give full access to a user, go to the Settings/Share menu and there tick the user’s name. How to add a user? Learn more here.
Shared user can’t see the file
In the Settings/Share menu click the Resend button. If it does not help just click the X button to delete the link and create a new link. How to create …. Read More
How can I share my flat plan?
Click the Settings tab => Share tab, or click the Share icon at the bottom on the black stripe. Enter the name and email address and click the Share button. You may …. Read More
I’ve already subscribed to the Premium and I can’t add users.
You can purchase additional sub-users via the Order Users menu. Please note that it’s not necessary to buy a sub-account for every case. If you don’t want to give full …. Read More
How many people can I shared with?
It is free and unlimited. Please note that shared users can’t edit the files. To give full access you have to purchase a user credit and create a user account. …. Read More
How can I prevent others from accessing my project?
Open the file and go to Settings => Share tab. On the right, you can find the list of the shared users. Press the ‘X’ button to delete any of …. Read More